Replacement DNA Test Kits
What is a Replacement DNA Test Kit Replacement DNA Test Kits are kits that are sent out if one of the following happens: The original test kit gets lost or damaged on the way to [...]
After I return the kit, how long will results take?
Once we receive your DNA sample, we send your sample directly to the lab for processing. You will also receive a notice of receipt via the email address associated with your account. Processing times [...]
FamilyTreeDNA Test Process
All of our kits go through the same basic process once we have the sample in our lab. Here are some of our most common questions about your test status and what we do with [...]
DNA Test Kit Instructions
Your DNA kit includes instructions for collecting your DNA sample (available in many languages) and a DNA Processing Consent Form. The consent form is your written consent to allow FamilyTreeDNA to process your DNA sample. After you [...]
DNA Processing Consent Form
The DNA Processing Consent Form is included in the FamilyTreeDNA sample collection kit. This form must be signed by the donor (tester) or parent/guardian of the donor for FamilyTreeDNA to process the DNA sample. By signing [...]
I have ordered a test. How soon will my account show the test’s pending status?
The pending status and an estimated results date will be shown after your order is added to a weekly batch. Weekly batches are usually done on Wednesday evenings. If you check your myFTDNA account on [...]