Why has this kit been listed on the Pending Shipment to Lab page for so long?
Kits that have not been paid will remain on the Member Reports Pending Shipment to Lab page. Kits will not be shipped to the lab until complete payment is received.
How do I know which of my members have tested with the Genographic Project?
Individuals who transfer their results from the Genographic Project to Family Tree DNA have kit numbers that begin with the letter N.
What do the colors for the Y-DNA results chart headings mean?
The Y-chromosome DNA (Y-DNA) results chart headings are color coded in two ways. First, each testing level (Y-DNA1-12, Y-DNA13-25, Y-DNA26-37, Y-DNA38-67, and Y-DNA68-111) is coded with a different shade of blue. Second, the STR (short tandem repeat) [...]
As an Administrator, how will I communicate with my project members?
Family Tree DNA gives Project Administrators a group email tool. It allows them to send project participants emails about new results and other project news. We also provide project specific forums to help with communication [...]
As a Group Project Administrator, what are ways that I can reach out to potential project members?
There are many ways for you to reach out to potential project members. The first step for most Group Projects is to set up the Public Project Website and Project Profile pages. If you set [...]
Why is all or part of the text from my surname project’s Public Website on the myHeritage DNA page?
As part of myHeritage's affiliateship with FamilyTreeDNA, they are including information about FamilyTreeDNA surname projects on their website. They link their international customer base to pages built from the Public Websites of surname projects. This [...]