Ordering a Test
You may learn more about each type of test we offer with our Beginner's Guide to Genetic Genealogy. When placing an order online, you may pay via credit card (Visa, Mastercard, American [...]
How do I order a printed copy of my certificate?
Family Tree DNA has certificates for three products: mtDNA, standard Y-DNA STRs, and Y-DNA SNPs (haplogroups). You can print a certificate from your myFTDNA account for FREE. If, however, you would like us to ship [...]
Do I have to order a Y-DNA or mtDNA test to use the Family Finder test?
No. You may order our autosomal Family Finder test, mtDNA tests, and Y-DNA tests separately.
How do I pay for an order?
When placing an order online, you may pay via credit card (Visa, Mastercard, American Express, Discover) or Paypal. If you prefer to pay via US check or US money order, please contact customer service. We [...]
Is it possible to pay for an upgrade or additional test on someone else’s kit?
Yes. You may pay for an upgrade on someone else's kit. The kit owner must first agree. Our customer service will help you contact the kit owner. They will also help with billing. Please use [...]
Is it possible to pay for a kit to be sent to another person (third-party billing)?
Yes. We accept third-party billing. When you place an order, you may choose a billing address that is different from the shipping address. Note: We will run tests only after we receive payment.