How do I order additional tests?

You may order additional tests or upgrades online through your myFTDNA account on the Order Additional DNA Tests page. To access this page:

1. Sign in to your myFTDNA account.

2. On the upper-right corner, click the Upgrade button.

Upgrade Button

Replacement DNA Test Kits
Replacement DNA Test Kits
After I return the kit, how long will results take?
After I return the kit, how long will results take?
FamilyTreeDNA Test Process
FamilyTreeDNA Test Process
DNA Test Kit Instructions
DNA Test Kit Instructions
DNA Processing Consent Form
DNA Processing Consent Form
I have ordered a test. How soon will my account show the test’s pending status?
I have ordered a test. How soon will my account show the test’s pending status?
You are rerunning my test. Does this mean I need to submit a new DNA sample?
You are rerunning my test. Does this mean I need to submit a new DNA sample?
Will I get results through the mail?
Will I get results through the mail?
How do I order a kit?
How do I order a kit?
Are you rerunning my results?
Are you rerunning my results?
May I test the DNA of a child? Is there a minimum testing age?
May I test the DNA of a child? Is there a minimum testing age?
What are weekly test batches? When do batches close?
What are weekly test batches? When do batches close?
When I order an upgrade, do you need a new sample? How will I know if you are sending a new kit?
When I order an upgrade, do you need a new sample? How will I know if you are sending a new kit?
I lost my kit. What do I do?
I lost my kit. What do I do?
I know that the group administrator for a project has violated the GAP Guidelines. Who do I tell?
I know that the group administrator for a project has violated the GAP Guidelines. Who do I tell?
I have been sick. Will this affect the sample?
I have been sick. Will this affect the sample?
Where do you upload (post) my results? How will I know when you upload them?
Where do you upload (post) my results? How will I know when you upload them?
Why aren’t my results back? What has caused the delay?
Why aren’t my results back? What has caused the delay?
My kit was missing a swab or a vial when I received it. How do I get a replacement?
My kit was missing a swab or a vial when I received it. How do I get a replacement?
Why are you rerunning my results?
Why are you rerunning my results?

How do I order additional tests?

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