How do I order additional tests?

You may order additional tests or upgrades online through your myFTDNA account on the Order Additional DNA Tests page. To access this page:

1. Sign in to your myFTDNA account.

2. On the upper-right corner, click the Upgrade button.

Upgrade Button

Replacement DNA Test Kits
Replacement DNA Test Kits
FamilyTreeDNA Test Process
FamilyTreeDNA Test Process
DNA Test Kit Instructions
DNA Test Kit Instructions
DNA Processing Consent Form
DNA Processing Consent Form
After I return the kit, how long will results take?
After I return the kit, how long will results take?
I have ordered a test. How soon will my account show the test’s pending status?
I have ordered a test. How soon will my account show the test’s pending status?
You are rerunning my test. Does this mean I need to submit a new DNA sample?
You are rerunning my test. Does this mean I need to submit a new DNA sample?
Will I get results through the mail?
Will I get results through the mail?
How do I order a kit?
How do I order a kit?
Are you rerunning my results?
Are you rerunning my results?
May I test the DNA of a child? Is there a minimum testing age?
May I test the DNA of a child? Is there a minimum testing age?
What are weekly test batches? When do batches close?
What are weekly test batches? When do batches close?
When I order an upgrade, do you need a new sample? How will I know if you are sending a new kit?
When I order an upgrade, do you need a new sample? How will I know if you are sending a new kit?
I lost my kit. What do I do?
I lost my kit. What do I do?
I know that the group administrator for a project has violated the GAP Guidelines. Who do I tell?
I know that the group administrator for a project has violated the GAP Guidelines. Who do I tell?
I have been sick. Will this affect the sample?
I have been sick. Will this affect the sample?
Where do you upload (post) my results? How will I know when you upload them?
Where do you upload (post) my results? How will I know when you upload them?
Why aren’t my results back? What has caused the delay?
Why aren’t my results back? What has caused the delay?
My kit was missing a swab or a vial when I received it. How do I get a replacement?
My kit was missing a swab or a vial when I received it. How do I get a replacement?
Why are you rerunning my results?
Why are you rerunning my results?

How do I order additional tests?

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