If your project member tested before we started the SNP Assurance Program and their haplogroup is unpredicted on the Y-DNA, Haplotree & SNPs page of their myFTDNA account, we will run the Backbone SNP test for them. Please use our contact form to submit a request to customer service

Note: Before requesting SNP Assurance, please write to your project member. This is to be sure they are willing and able to provide a new DNA sample should it be needed.