The Reference page provides additional guidance beyond our GAP Guidelines on best practices for managing a group project.
MyHeritage uses the text from your Public Website. That means if your site is in English, [...]
The letters at the beginning of customers' kit numbers indicate where they originally purchased their [...]
On the Genetic Distance page, there is a limit on the maximum genetic distance between [...]
The Y-Chromosome DNA (Y-DNA) results chart is color coded to show where someone in a [...]
Yes, you may post your project members' mitochondrial DNA (mtDNA) and Y-Chromosome DNA (Y-DNA) results [...]
If a member misplaces his or her password and requests it from you, you may [...]
As a group Project Administrator, your contact information will be visible to Family Tree DNA staff [...]
The direct paternal and maternal countries of origin are entered on the participant's Genealogy - [...]
Messages should be sent to anyone that you would like to include in your project. [...]
If there is an individual who does not meet your group requirement or who should [...]
If a new member's name and kit number do not appear at the end of [...]
The Join Request option changes the appearance of the Group Description that is shown to [...]
If you do not respond to join requests within 48 hours, then Family Tree DNA [...]
If you require Join Requests, you should review them once a day. All join requests [...]
Many group project administrators require Join Requests because they like to screen prospective project members. [...]
Paid kits are transferred to the lab on Wednesdays. The following Thursday, pending result notices are [...]
Why are there kits listed on the Pending Shipment to Lab page of my Group Administration Page (GAP)?
Kits that are received in our offices are sent once a week to the lab [...]
Multiple kits do not have to be paid when the order is placed. You can [...]
I do not wish to pay for the test, but the bill should not go with the kit. How do I bill a third party?
During the order process, you will be given the option of entering a separate billing [...]
When you are ready to retire as the group's administrator, if you have co-administrators, they [...]