GAP – Member Subgrouping

You may utilize the Members Subgrouping tool to create, manage, and delete subgroups. You may also add and delete project members from subgroups. You can enter participants into one subgroup, and you can choose a […]

As a Group Project Administrator, how do I promote a Co-Administrator to an Administrator?

As a group Project Administrator, you can promote a Group Co-Administrator to Group Administrator. After changing someone’s status, you should let the other Group Administrators and Co-Administrators in your project know. To promote a Co-Administrator: Sign in to your GAP account by […]

How do I view Join Requests for my project?

You may view Join Requests on the Join Authorization page. To do so: Sign in to your GAP account by entering your Project Administrator username and password. Go to the Join Authorization page. Click the View […]

How do I add a table of FamilyTreeDNA results to an external website?

FamilyTreeDNA provides result pages that you may include on an external website by using an HTML iFrame. They are shown on the Public Website settings page. To access the result pages: Sign in to your GAP account […]

Does GAP 2.0 include the display of advanced Y-Chromosome STR markers?

Advanced STR markers are shown on the standard Y-DNA results pages where they are part of a standard marker panel.

How do I view only the Join Requests that have received an accept response?

How do I set up the Public Project Website?

We provide a Project Website template that allows you to create a public project website for your project. Public project websites are part of the Family Tree DNA website. This site is important for both recruiting […]

How do I view the history of responses to join requests for a group project?

As a Project Administrator, you can view the history of responses to join requests for your group project on the Join Authorization page. Only responses from you or your Co-Administrators will be displayed. To do so: […]

How do I have my project included in the Projects Index?

You may have your group project included in Projects Index. If it is a Surname, mtDNA Lineage, or Geographic project, adding it to the Projects Index will also include it on the Projects page. To add your […]

How do I view only the Join Requests that have received a deny response?

On the Join Authorization page, you may set the message type to Deny Request. Only those requests that have received a deny message from you will be shown. To do so: Sign in to your GAP account by entering […]

How do I sign up for a GAP 2.0 account?

To sign up for a GAP 2.0 account, and start using the new Group Administration Page (GAP) interface: Sign in to your GAP account by entering your Dkit number and password from your old GAP account.  […]

How are tool pages on the main GAP 2.0 ordered? Is there a way to change them?

The tool pages on the GAP 2.0 Home page are divided into the Member Information, Genetic Reports, and Project Administration pages. In each section, they are ordered alphabetically. There is not currently a way to […]

How do I view responses to Join Requests that my co-administrators and I have sent?

On the Join Authorization page, you may set the message type to Reply Request. Only those requests that have received a reply from you will be shown. To do so: Sign in to your GAP account by entering your […]

How do I add the background text to my project’s Public Website?

In order for your Public Website to have a background text, you will need to enter text for it on the Public Website settings page of the GAP (Group Administrator Page). Until you do this, the Background page will be missing from your […]

On the Y-DNA Genetic Reports pages (Y-DNA Results etc.), how do I change the number of results displayed on each page?

On the Y-DNA Genetic Reports pages, you may change the number of results displayed on each page by using the Page Size option. To change the setting, click inside the Page Size field and then […]

Using the GAP 2.0 Y-DNA TiP, how do I tell which STR markers are being compared?

On the Y-DNA TiP page, you may set the number of markers compared using the Compare Markers options: Y-DNA12, Y-DNA25, Y-DNA37, Y-DNA67, and Y-DNA111. The default is Y-DNA12.

I would like to remove myself as the administrator of a project. How do I do so?

You may remove yourself from project administrator or co-administrator on the Project Administrators page. To do so: Sign in to your GAP account by entering your Project Administrator username and password. Go to the Project Administrators page. Locate your […]

I am listed as a Group Project Co-Administrator. I would like to be listed as the Administrator. How do I change it?

You may not promote yourself from Group Project Co-administrator to a Group Project Administrator. This is something that the current administrator needs to do on the Project Administrators page. See also: As a group Project […]

I am listed as a project administrator. I would like to be listed as the co-administrator. How do I change it?

You may demote yourself from project administrator to co-administrator on the Project Administrators page. To do so: Sign in to your GAP account by entering your Project Administrator username and password. Go to the Project Administrators […]

In GAP 2.0, what is the My Settings page?

The My Settings page allows you to choose which notifications you receive about your project and how you receive them. You may also set your preferences for certain results pages and the project’s Public Project […]

In GAP, what is the Contact Information page?

The GAP Contact Information page allows you to update your personal contact information. Prefix – Your preferred prefix. If one is not available, please enter it before your first name in the First Name field. You may leave this field […]

In GAP 2.0, what is the Unpaid Products page?

This Unpaid Products page lists project members’ orders that have not been paid in full. It also allows the project administrator to apply General Fund payments to these products. You may apply General Funds to […]

In GAP 2.0, what is the Welcome Email page?

The Welcome Email page allows you to write and save a message that is automatically sent to new members when they join your project. Subject: This is the subject of the email. Message: This is the […]

In GAP 2.0, what is the Public Website page?

The Public Website page allows you to set up and manage your Public Project Website. There are six tabs (sections) of settings. Site Configuration: Set what information we display on your Public Project Website. Background: […]

In GAP 2.0, what is the Public Results Display Settings page?

The Public Results Display Settings page allows you to determine whether or not mitochondrial DNA (mtDNA) and Y-Chromosome DNA (Y-DNA) test results for any one kit is displayed on your Public Project Website. Control options […]

In GAP 2.0, what is the Project Profile page?

The Project Profile allows you to edit the information that is presented to potential members on the Project Join page. Project Name: This is the name of the project as it will be displayed. The […]

In GAP 2.0, what is the Project Administrators page?

The Project Administrators page allows you to manage project administration by reviewing your project administration team and setting access controls for co-administrators. The Invite Administrators button allows you to invite others to help administrate and […]

In GAP 2.0, what is the Price Comparison Chart page?

The Price Comparison Chart page allows you to check the current test and sale prices available to project members.

In GAP 2.0, what is the New Member Order link?

The New Member Order link allows you to order a DNA test kit for a new participant and have it shipped to their address. You may pay by invoice, credit card, or through project general […]

In GAP 2.0, what is the Join Authorization page?

The Join Authorization page allows you to review requests to join your project and to invite potential project participants to join your project. To send an invite to join your project: Click the Send Join […]

In GAP 2.0, what is the General Fund Charts page?

The General Fund Charts page shows trends in general fund contributions and fund usage over time.

In GAP 2.0, what is the General Fund page?

The General Fund page allows you to check the status of the project’s general fund. The data columns are: Transaction Type: This is either a credit or a debit. Amount: This is the amount in […]

In GAP 2.0, what is the Download Files page?

The Download Files page allows the download of GAP 2.0 reports. You may download in CSV (comma separated variable) or XML (opens with Excel) format. Available reports are: Member Reports Maternal Ancestry Member Information Member […]

In GAP 2.0, what is the Y-DNA Unique Haplotypes page?

The Y-DNA Unique Haplotypes page displays the frequency of unique Y-DNA haplotypes in your project. It is one way to view the number of different family lines in the project. You have the option of […]

In GAP 2.0, what is the Y-DNA SNP page?

The Y-DNA SNP Results page allows you to evaluate members according to their Y-Chromosome SNP (single nucleotide polymorphism) test results. The data columns are: Kit Number: This is the project member’s kit number that was assigned […]

In GAP 2.0, what is the Y-DNA Results page?

The Y-DNA Results page allows you to evaluate members according to information they have entered about their paternal ancestry and their Y-chromosome test results. The data columns are: Kit Number: This is the project member’s kit […]

In GAP 2.0, what is the Y-DNA Results Colorized page?

The Y-DNA Results Colorized page allows you to evaluate members according to information they have entered about their paternal ancestry and their Y-chromosome test results. Project Members are grouped in the subgroups that you have […]

In GAP 2.0, what is the Y-DNA Results Classic page?

The Y-DNA Results Classic page allows you to evaluate members according to information they have entered about their paternal ancestry and their Y-chromosome test results. Project Members are grouped in the subgroups that you have set […]

In GAP 2.0, what is the Y-DNA TiP page?

The Y-DNA TiP page allows you to calculate the likely time to a common paternal ancestor for two project members with Y-DNA test results. Report options are: Markers: Select the testing level for calculations. Compare: […]

In GAP 2.0, what is the Y-DNA Genetic Distance page?

The Y-DNA Genetic Distance page calculates the genetic distance between one project member and others in your group. Report options are: Markers: This is the testing level for the comparison. Page Size: This is the […]

In GAP 2.0, what is the mtDNA Results page?

The mtDNA Results page allows you to evaluate members according to information they have entered about their maternal ancestry and their mitochondrial DNA (mtDNA) results. Data columns: Kit Number: This is the project member’s kit […]

In GAP 2.0, what is the mtDNA Results Classic page?

The mtDNA Results Classic page allows you to evaluate members according to information they have entered about their maternal ancestry and their results from mitochondrial DNA (mtDNA) testing. Results are displayed in subgroups that you […]

In GAP 2.0, what is the Haplogroup Charts page?

The Haplogroup Chart page allows you to generate bar and pie charts that show your project members’ maternal (mitochondrial DNA) and paternal (Y-Chromosome DNA) haplogroup. Chart options are: Type: Select Y-DNA (Y-Chromosome DNA) for paternal origins […]

In GAP 2.0, what is the Family Finder (FF) Illumina OmniExpress Results page?

The Family Finder (FF) Illumina OmniExpress Results page allows you to evaluate members according to information they have entered about their autosomal ancestry and to view their matching DNA segment data. The data columns are: Kit […]

In GAP 2.0, what is the Family Finder (FF) Illumina OmniExpress Matrix page?

The Family Finder (FF) Illumina OmniExpress Matrix page allows you to select up to 20 people and compare their Family Finder relationships in a grid (matrix). Options are: Group Members: These are project members who […]

In GAP 2.0, what is the Unreceived Kits page?

The Unreceived Kits page allows you to view kits that have not been received back at the lab for processing. The data columns are: Kit Number: This is the project member’s kit number that was assigned […]

In GAP 2.0, what is the Received Lab Results page?

The Received Lab Results page allows you to view test orders that are pending, check for lab processing notes, and see status updates. The data columns are: Kit Number: This is the project member’s kit […]

In GAP 2.0, what is the Project Statistics page?

The Project Statistics page shows totals for various group membership statistics. There are two columns, Statistic Type and Count. You may download the report table by clicking on the Export to Spreadsheet button.

In GAP 2.0, what is the Project Joins page?

The Project Joins page shows membership in your project over time. The column chart shows Joins per Month. It is overlaid by a line chart that shows Total Joins each month.

In GAP 2.0, what is the Pending Shipment To Lab page?

The Pending Shipment to Lab page allows you to view tests that have not been added to a weekly batch and check their payment status. The data columns are: Kit Number: This is the project […]

GAP – Pending Lab Results Page

The GAP – Pending Lab Results page allows you to view project members’ test orders that are pending, check for lab processing notes, and see status updates.

GAP – Paternal Ancestry Page

The GAP – Paternal Ancestry page allows Project Administrators to evaluate project members according to information they have entered about their paternal ancestry.

GAP – Order Summary Page

The GAP – Order Summary page lists project member’s test status for each of the standard FTDNA tests.

In GAP 2.0, what is the Member Notes page?

The Member Notes page allows you to view and edit administrative notes about project members. The data columns are: Kit Number: This is the project member’s kit number that was assigned with their first order. If […]

GAP – Member Information Page

The GAP – Member Information page lists the project’s members and displays their kit number, email address, and other kit information.

GAP – Member Distribution Map Page

The GAP – Member Distribution Map page allows you to view your project members’ earliest known direct maternal or paternal ancestral location information on a Google Map. Note: The project members’ earliest known direct paternal and […]

GAP – Maternal Ancestry Page

The GAP – Maternal Ancestry page allows Project Administrators to evaluate project members according to information they have entered about their maternal ancestry.

GAP – Country of Origin Charts Page

The GAP – Country of Origin Charts page allows you to generate charts that display your project members’ direct paternal ancestor’s (Y-DNA) and direct maternal (mtDNA) ancestor’s country of origin and the number of project members who […]

When I opened the CSV file in Excel, some results were shown as dates. What happened?

Microsoft Office automatically converts some number and dash combinations to dates when a CSV file is imported into Excel. Unfortunately, this is not something we can fix. Excel is working `as intended’ per Microsoft. Therefore, […]

In GAP 2.0, why are multi-copy STR markers shown in a single column?

Family Tree DNA is now (with the rollout of GAP 2.0) reporting multi-copy STR marker results in a single column. As the definitive solution to the problem of displaying multi-copy markers, this new display method […]

What programming languages and technology were used to build GAP 2.0?

The user interface for GAP 2.0 is XHTML and CSS. The ASP.NET framework, C#, and Transact-SQL (TSQL) are used for website programming and database interactions.

What is Single Sign On (SSO)?

Single Sign On (SSO) is the use of one Personal ID and password to access all Family Tree DNA projects that you administrate and/or co-administrate.

I have found a problem with the Group Administration Page (GAP) interface. Who should I contact?

Family Tree DNA would like to hear about any problems or concerns our Project Administrators have with the Group Administration Page (GAP). To help with this, the Information Technology (IT) department has included a Feedback […]

I have an idea for improving the Group Administration Page (GAP) interface. Who should I contact?

Family Tree DNA would like to hear from all Project Administrators about what they would like to see from the Group Administration Page (GAP). To help with this, the Information Technology (IT) department has included […]

Is the GAP 2.0 interface hard to use? How will I learn how to use it?

We hope that you will find the new Group Administration Page (GAP) interface to be intuitive and simple to use. To help in that, we include tutorials and questions/answers in this FAQ.