How to sign in

Common terms

The following are brief descriptions of the common terms used in this topic:

  • Kit Number – The kit number for the account that you want to access.
  • GAP UsernameOnly used by Group Project Administrators. This is the username that Group Administrators use to sign in to their Group Project(s).
  • Email Address – Primary email address associated with your kit or Group Project.

Important: If you fail to sign in properly after 10 attempts, you will be locked out of the sign in process, and you will need to reset your password. For information on how to reset your password, see the below Forgot your password topic.

To sign in to your Family Tree DNA account:

  1. In the upper-right corner of the Family Tree DNA homepage, click the blue Sign In to myFTDNA button.

  2. On the Sign In page, enter your kit number or GAP username in the Kit Number or GAP Username field, and enter your password in the Password field.
  3. Click the orange Sign In button.

Forgot your password?

If you forgot your password:

  1. In the upper-right corner of the Family Tree DNA homepage, click the blue Sign In to myFTDNA button.
  2. On the Sign In page, click the Forgot your password link below the orange Sign In button.
  3. On the Reset Your Password page, enter your kit number or GAP username in the Kit Number or GAP Username field.
  4. In the Email Address field, enter the primary email address associated with your account.
    Important: The email address must be the primary email associated with the account to receive the reset email.
  5. Click the orange Send button. An email containing a reset password link will be sent to the primary email address you entered.

Forgot your kit number or GAP username?

If you forgot your kit number or username:

  1. In the upper-right corner of the Family Tree DNA homepage, click the blue Sign In to myFTDNA button.
  2. On the Sign In page, click the Forgot your Kit Number or GAP Username link below the orange Sign In button.
  3. On the Recover Your Kit Number or GAP Username page, enter the primary email address associated with your account in the Email Address field.
    Important: The email address must be the primary email associated with the account to receive the recovery email.
  4. Click the orange Send button. A recovery email will be sent the primary email address you entered.