DNA Test Status

What is a Replacement DNA Test Kit Replacement DNA Test Kits are kits that are [...]

As of January 20, 2021, the following tests have delays in normal turnaround times: [...]

All of our kits go through the same basic process once we have the sample [...]

Your DNA kit includes instructions for collecting your DNA sample (available in many languages) and [...]

The DNA Processing Consent Form is included in the FamilyTreeDNA sample collection kit. This form [...]

The pending status and an estimated results date will be shown after your order is [...]

In most cases, we will not need to request additional samples. This is only necessary [...]

You may order additional tests or upgrades online through your myFTDNA account on the Order [...]

No. Family Tree DNA is an online product. You can access your results through your myFTDNA account. [...]

Once you have chosen a test, you can place your order through the Family Tree [...]

If it is more than a week past the target date without our posting your [...]

You must be at least 18 years of age to participate or otherwise provide your [...]

FamilyTreeDNA processes order payments and kits transitioning to our laboratory in weekly batches. Batches are [...]

Most of the time, the DNA extracted from your original test kit is enough for [...]

Should you accidentally misplace or destroy your kit, please use our contact form to submit a [...]

If you discover that a group administrator or co-administrator has violated the GAP Guidelines or [...]

Most illnesses will not affect your DNA and therefore will not affect your ability to [...]

Once the results of your tests are complete, we will upload them to your myFTDNA [...]

If it is more than a week past the target date without your results being [...]

If you are missing a swab or vial when you receive your kit, please contact us and be [...]